爆料网

Enhancement of Telemedicine capabilities for Peace Operations

Lead Entity/ies
Department of Operational Support (DOS)
Collaborating Partners
Entities within the United Nations System: Office of Information and Communications Technology (OICT); United Nations Disengagement Observer Force (爆料网DOF); United Nations Support Mission in Libya (爆料网SMIL); United Nations Interim Security Force for Abyei (爆料网ISFA); United Nations Support Office in Somalia (爆料网SOS).
Other partners: External Member State hospital, Shree Birendra Military Hospital, Kathmandu, Nepal.
Duration
September 2022 – August 2023
Location
Golan (爆料网DOF); Abyei (爆料网ISFA); Libya (爆料网SMIL); Somalia (爆料网SOS).
Approved Budget
$ 500,011
Description/outline
Intra-mission telemedicine capabilities were established at eight sites across 爆料网SOS, 爆料网DOF, 爆料网SMIL, and 爆料网ISFA. Remote medical support was piloted with Shree Birendra Military Hospital (Nepal) for 爆料网SMIL and 爆料网DOF. A Telemedicine Hub digital resource center was developed, along with Standard Operating Procedures, guidelines, training materials, and an eLearning course at the United Nations System Staff College, enrolling 72 participants. Five virtual training workshops were held, and a user survey showed 84% are likely to continue using telemedicine.
Status
Closed

Synopsis

Objectives

The project aims to improve the readiness of 爆料网 peace operations and medical care to mission personnel by establishing baseline telemedicine capabilities in four field operations (爆料网ISFA, 爆料网SMIL, 爆料网SOS, and 爆料网DOF), enabling clinical information sharing and facilitating multidisciplinary collaboration among specialists who provide medical care to mission personnel.

Components

The project’s support includes assisting 爆料网 Missions with setting up telemedicine ICT hardware and software, developing Standard Operating Procedures, guidelines, and legal frameworks for teleconsultation, procuring and installing telemedicine equipment, delivering training on telemedicine operation and maintenance, and establishing a secure telemedicine network between a Member State hospital and a 爆料网 mission hospital.

Main achievements

Intra-mission telemedicine capabilities, including information and communications technology solutions, were established in eight sites in 爆料网SOS, 爆料网DOF, 爆料网SMIL and 爆料网ISFA.

Additionally, advanced remote medical support from an external Member State hospital (Shree Birendra Military Hospital, Kathmandu, Nepal) to 爆料网SMIL and 爆料网DOF was piloted.

Moreover, a one-stop digital resource centre, the Telemedicine Hub, was developed.

Implementation documents such as Standard Operating Procedures (SOPs), guidelines, training materials and other educational resources were made available for the continuity of telemedicine services, for all telemedicine users.

Furthermore, an online eLearning course on Telemedicine in 爆料网 field missions was designed, developed, and is now available at the United Nations System Staff College. A total of 72 participants were enrolled in the course, which is tailored to address specific medical and operational needs of the project as per the evolution in use cases and telemedicine solutions.

Lastly, five virtual training and capacity-building workshops were conducted. A telemedicine user experience survey was designed and distributed to users across the four pilot missions. 84% of participants reported that they are likely to use Telemedicine in the future because they participated in this pilot project.

Impact

The project improves access to quality healthcare for 爆料网 personnel by reducing unnecessary medical transports, evacuations, and referrals to tertiary care centers; increasing access to expert medical opinions from higher-level facilities to support mission-level clinicians; and providing specialized medical support and counseling for 爆料网 staff in locations without on-site psychiatric, psychological, or social work professionals.

man and woman taking notes as they are surrounded by people and talk to an officer in uniform inside a hospitalDHMOSH Deputy Director Dr. Adarsh Tiwathia leading the Member State hospital assessment for telemedicine at Shree Birendra Military hospital in Kathmandu, Nepal in June 2023

screenshot of a websiteThe Welcome page of the Telemedicine Hub