±¬ÁÏÍøRWA?has long?faced?misinformation?and?disinformation,?including?about?its staff?and operations.?This?has?intensified?since the?war in Gaza?began on 7 October.
This document?outlines?±¬ÁÏÍøRWA¡¯²õ?positions¡ªbased on?objective, ascertainable?facts, data,?and?firsthand?information¡ª?on?some of the most frequent?claims?and allegations?made?against the Agency?in the media and social media by?various?individuals, organizations, public and private entities.
Background
- On 17 January, ±¬ÁÏÍøRWA Commissioner-General announced?his intention to commission an independent review to identify and assess the adequacy and implementation of the Agency¡¯²õ mechanisms and procedures to ensure neutrality. On 5 February, the Secretary-General appointed a Review Group, headed by Catherine Colonna, former French Minister of Foreign Affairs, to ¡°assess whether the Agency is doing everything within its power to ensure neutrality and to respond to allegations of serious breaches when they are made.¡± For more information on the terms of reference of the review,?.
- On 26 January, in response to?allegations received orally from Israeli officials regarding the alleged involvement of 12 ±¬ÁÏÍøRWA staff in the 7 October attack against Israel, and upon ascertaining that the individuals were indeed ±¬ÁÏÍøRWA staff members, the ±¬ÁÏÍøRWA Commissioner-General decided to immediately terminate the appointments of these staff ¡°in the interest of the Agency,¡± in accordance with applicable staff regulations, in order to protect its ability to deliver humanitarian assistance. This decision was communicated through a?.
- At the request of the ±¬ÁÏÍø Secretary-General, the Office of Internal Oversight Services (OIOS), the highest investigative body in the United Nations, launched an investigation into these specific allegations. The ±¬ÁÏÍø Secretary-General requested in interim report within four weeks of OIOS starting work.
- On 27 January, the ±¬ÁÏÍøRWA Commissioner-General issued another??in response to several donor?countries suspending, pausing, or temporarily freezing funding to ±¬ÁÏÍøRWA.
Claims Vs. Facts?
The?Claim:?Citing alleged intelligence estimates,?several media have relayed claims?that?around 10%?of?all?±¬ÁÏÍøRWA?staff?in Gaza, or about 1,200 people, have links to Hamas or?the?Palestinian Islamic Jihad.
The?Facts:?±¬ÁÏÍøRWA has not received any information, let alone any?evidence, from?the Israeli Authorities?or?any?other Member State?about the above claim.?±¬ÁÏÍøRWA became?aware of?this claim first from international media and later from a press briefing by an Israeli?government?official.???
Like any other ±¬ÁÏÍø organization, ±¬ÁÏÍøRWA?carries out?detailed reference checks on any staff the Agency recruits.?In addition, ±¬ÁÏÍøRWA shares the names,?employee?numbers, and functions of all staff?members?every year in all five areas of operations with the host authorities (Lebanon, Jordan, Syria, and the Palestinian Authority) and, for the West Bank,?including?East Jerusalem, and Gaza, with Israel as the occupying power.??This?means that at all times, host states and Israel are fully informed and aware of the details of all staff members working for ±¬ÁÏÍøRWA.?Other ±¬ÁÏÍø Member States also?receive?these lists upon request.
The names of the?12?individuals against whom allegations were made were all shared multiple times with Israel?and other Member States.?Prior to January 2024, ±¬ÁÏÍøRWA did not receive any?indication?from the relevant authorities of any involvement of its staff in armed?or?militant?groups.?In addition, the Agency screens?its?staff on a biannual basis against the ±¬ÁÏÍø Security Council Consolidated Sanctions List.??
The?Claim:?Israeli officials have?stated that ¡°±¬ÁÏÍøRWA¡¯²õ problem is not just ¡®a few bad apples¡¯ involved in the October 7 massacre,¡±?and that the?¡°institution as a whole is a haven for Hamas¡¯ radical ideology.¡±?
The?Facts:?±¬ÁÏÍøRWA has?more than?30,000 staff?across the region, including 13,000 in Gaza,?the majority of?them Palestinian.?±¬ÁÏÍøRWA takes?seriously?its?responsibility to ensure that?its?operations and staff adhere to ±¬ÁÏÍø values and core humanitarian principles.?
±¬ÁÏÍøRWA has always taken?very seriously?any allegation?regarding?staff misconduct?¨Cincluding?allegations of?neutrality?breaches.?The Agency takes?swift?action?whenever?any staff?member?is?found to have?acted?in contravention of?its?regulatory framework.?The?range of disciplinary?sanctions applied?include, often in combination,?fines. suspension from duty,?demotion,?up to termination of employment.?
Since 2022,?66?investigations,?out of 30,000?staff?across?±¬ÁÏÍøRWA?and?not just in Gaza,?looked?at a range of?alleged related?to neutrality breaches, including?alleged?support for Hamas and other groups.?Some of these investigations are still ongoing.?Sixty-six?cases out of 30,000 staff?¨C not all of which have been substantiated?¨C is just?0.22%. There?is absolutely no ground for a blanket description of?¡°the institution as a whole¡±?being?¡°totally infiltrated.¡±?Rather,?the small?percentage?underscores?that?the?absolutely?overwhelming?majority of ±¬ÁÏÍøRWA¡¯²õ highly dedicated staff adhere to the principles to which they commit when they join the Agency.?In any event, as?indicated?previously, the matter is now under assessment by the Review Group appointed by the?±¬ÁÏÍø?Secretary-General, whose findings are expected to be released by April 2024.
In addition, staff?members?receive regular reminders and?take?mandatory?trainings?to ensure they understand and?abide by?the ±¬ÁÏÍø standards of conduct for International Civil Servants. These?include?that any political activity must be consistent with, and not reflect adversely upon, the independence and impartiality required by serving the United Nations, and that support for violence and hatred in any form runs counter to ±¬ÁÏÍø values and is unacceptable.
The Claim:?Several media have relayed claims that?Israel has documented deepening ties between ±¬ÁÏÍøRWA and Hamas, the de facto authorities in the Gaza Strip,?since 2007.?
The?Facts:?As elsewhere?around the world,?the ±¬ÁÏÍø works in complex environments, including in areas under the control of a de facto government or?armed groups.?±¬ÁÏÍø engages with all parties to?facilitate?delivery of services and humanitarian?assistance?¨C?that’s?a standard.??In the Gaza?Strip,?±¬ÁÏÍøRWA¡¯²õ?engagement?with?the de facto authorities?takes place solely at an?operational?level?with the exclusive purpose of delivering?humanitarian aid and ensuring?the safety of?our?staff.??
Since ±¬ÁÏÍøRWA is?operating?in a conflict environment in Gaza, its?activities need to be coordinated and?¡°deconflicted¡±?with all relevant?parties?to?enable?the implementation of?its?humanitarian mandate.?The Agency is?thus?constantly in contact with the Israeli?authorities and with the de facto authorities?simultaneously?to inform?them?about our movements and operations.?
The Claim:?Aid from ±¬ÁÏÍøRWA keeps?getting diverted by Hamas.
The Facts:?±¬ÁÏÍøRWA is not aware of?and has received no specific allegations?regarding?any systemic diversion of aid in Gaza by Hamas or other armed groups. Should it be revealed to be the case, ±¬ÁÏÍøRWA will strongly condemn any diversion of humanitarian supplies and?immediately?inform its donors to determine?appropriate next?steps.
Across the world¡¯²õ conflict zones, the ±¬ÁÏÍø works in complex environments, including in areas under the control of de facto governments or non-State armed actors, to deliver humanitarian aid, and has extensive experience in delivering aid in accordance with humanitarian principles, including neutrality, impartiality, and operational independence, and mitigating the risk of diversion of aid.
±¬ÁÏÍøRWA¡¯²õ distribution of aid is implemented through a robust system of oversight and checks:
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±¬ÁÏÍøRWA?uses a direct implementation modality (no intermediaries) which means that the Agency has full control of the supply chain from receiving the goods at the crossing points of Gaza to bringing them to ±¬ÁÏÍøRWA warehouses and distribution points, where aid is delivered directly to registered beneficiaries, checked against a pre-established list, and according to needs.
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All movements of aid (including fuel) from point of departure to point of arrival inside Gaza are coordinated?with and notified to the parties, including the Israeli authorities, to ¡°deconflict¡±, or ensure the safe passage of the aid convoy¡¯²õ movements and ensure safety of humanitarian workers. The convoys are also escorted and monitored by ±¬ÁÏÍø security personnel. ±¬ÁÏÍøRWA is currently working with other ±¬ÁÏÍø Agencies to establish common warehousing for materials brought into Gaza, which will improve overall monitoring and security of the goods.
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±¬ÁÏÍøRWA takes measures to ensure that it has no financial ties with any individual or organization on the ±¬ÁÏÍø Security Council Consolidated Sanctions List. During periods of escalation, we have emergency screening procedures to ensure the provision of aid in an effective manner, such as rapid screening of new vendors. Subcontractors and implementing partners are also vetted.
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±¬ÁÏÍøRWA?operates in five fields:?Lebanon, Jordan, Syria, the West Bank– including?East Jerusalem, and Gaza. It shares?full lists of staff members, including functions, names, and IDs, with all the host authorities and, for the West Bank and Gaza, with Israel, every year.
The Claim:?Hamas?has stored?weapons in?±¬ÁÏÍøRWA?schools?and dug tunnels under ±¬ÁÏÍøRWA buildings, but the Agency has?done little?to stop this.?
The?Facts:?Since the mid-2000s, during conflicts in Gaza,?there?have been?instances when armed actors from both sides?have violated?the?neutrality?of ±¬ÁÏÍøRWA sites, which are protected?by international law. They?have, for example,?entered?±¬ÁÏÍøRWA?buildings or?used them for military purposes.?±¬ÁÏÍøRWA?has?systematically?condemned?such violations of ±¬ÁÏÍø premises.?See an example??from 2014 of ±¬ÁÏÍøRWA?condemning?the placement of rockets inside its schools.
Every time that?±¬ÁÏÍøRWA has discovered?that the neutrality of its facilities has?been compromised by third parties, including being used by armed groups in Gaza to cache munitions, it?has protested to de facto authorities in Gaza, condemning the fact that these weapon components had been stored at a ±¬ÁÏÍø facility, in breach of their inviolability under ±¬ÁÏÍø Privileges and Immunities. ±¬ÁÏÍøRWA also?immediately?informs the Palestinian Authority and Israel as well as its main donors.?Moreover, in its annual reports to the?±¬ÁÏÍø?General Assembly, the?±¬ÁÏÍøRWA?Commissioner-General has also consistently reported and described any such instances. These reports are shared with all Member States?of the United Nations.
When suspected tunnels are discovered under ±¬ÁÏÍøRWA facilities, the Agency follows a similar protocol to the one used when it has discovered that its installations were being used to cache munitions. This includes sealing cavities by injecting cement whenever discovered,?immediately?informing the Palestinian Authority and Israel as well as its main?donors and?reporting to the ±¬ÁÏÍø General Assembly. When cavities under buildings or our grounds have been?identified,?the Agency has?also put out public statements?¨C?you can find an example from 2022?.
Ensuring that its facilities are not?utilized?for any purpose?other?than the provision of services by ±¬ÁÏÍøRWA to Palestine refugees?is critical for ±¬ÁÏÍøRWA¡¯²õ operations.?The Agency?dedicates significant resources to?regularly?assess?its facilities, including?to ensure neutrality. This means not only that there is no misuse of its facilities, but also?ensuring that installations are clearly marked as ±¬ÁÏÍø facilities, that?signs?about them being weapons-free areas are present at entrances, and that the internal and external walls are free of any messaging that is political or in any way places the neutrality of the installation into question.?
This is done?via?quarterly assessments?by specially trained staff?of?all?of?±¬ÁÏÍøRWA¡¯²õ almost 1,000 facilities?across its five fields of operation: Lebanon, Jordan, Syria, the West Bank¡ª¾±²Ô³¦±ô³Ü»å¾±²Ô²µ?East Jerusalem, and Gaza.?These assessments review adherence to neutrality and the level to which ±¬ÁÏÍøRWA installations?are able to?provide safe, inclusive,?accessible,?and dignified services to Palestine refugees. During each of the second and third quarters of 2023 for example, ±¬ÁÏÍøRWA assessed 99%?of active Agency installations.?The assessment of?all?Gaza installations was completed in September 2023.?There is also a system of follow-up in place to ensure that issues?identified?are addressed in a consistent manner.?Active conflict?and insecurity can significantly?impact?the ability of the Agency to conduct these assessments.??
±¬ÁÏÍøRWA?also?trains?all staff?on?the?humanitarian principles, including neutrality, and?provides dedicated training to managers of ±¬ÁÏÍøRWA installations.?
The?Claim:?±¬ÁÏÍøRWA schools?in the oPt, which use textbooks approved by the Palestinian Authority,?have used?materials that glorify terrorists and promote hatred of Israel.
The?Facts:?±¬ÁÏÍøRWA does not have,?own,?or produce?its own?textbooks.?It?provides quality education in line with ±¬ÁÏÍø values and ±¬ÁÏÍøESCO standards, especially those applicable?to?refugee?contexts,?thus using?the host government?textbooks.?±¬ÁÏÍøRWA?reviews all?the?textbooks?used in its?schools?to?identify?sections that may not be in line with ±¬ÁÏÍø?values and ±¬ÁÏÍøESCO standards for teaching.?±¬ÁÏÍøRWA?has zero?tolerance?for?hate speech and incitement to discrimination, or violence.?Independent analysts?and international education experts?have?vouched?for?the?quality and content of?the?education that ±¬ÁÏÍøRWA provides in its?schools.?
Using?host?country curriculums in refugee situations?is standard for the ±¬ÁÏÍø around the world.?It is?considered a best practice?that helps?ensure that?students can matriculate into host country educational systems at any level and more broadly?participate?in the social and economic life of the host country. This is particularly relevant for ±¬ÁÏÍøRWA as our school system ends after grade 9,?except?in?Lebanon,?and students transition to local schools for upper secondary, then university.
±¬ÁÏÍøRWA?enriches the curriculum it uses by adding a unique?programme?on Human Rights, Conflict Resolution and Tolerance,?and?has also?established?school parliaments?run by students?in every?institution.?
±¬ÁÏÍøRWA teachers are trained?to address any problematic content in the classroom, using guidance documents developed by ±¬ÁÏÍøRWA headquarters. The teachers are required to and accountable for following this approach. When it comes to Palestinian Authority textbooks, ±¬ÁÏÍøRWA refers systematically to ±¬ÁÏÍø positions on issues such as the occupation, borders, the wall, and others. ±¬ÁÏÍøRWA is not in a position to?¨C?nor it is mandated to?¨C?reconcile the Israeli and Palestinian?narratives.
Thousands of self-learning materials?produced in-house to support distance learning have also been reviewed through a robust three-tier review process and uploaded on ±¬ÁÏÍøRWA¡¯²õ Digital Learning Platform. Teachers are regularly reminded that only material uploaded on the platform can be used. Meanwhile ±¬ÁÏÍøRWA is progressing with digitalization of its education. It includes a gradual transition to digital teaching learning material which will be uploaded on the platform and become the sole source of materials to be used by students and teachers in the classroom, at home and remotely.
In addition, an?Education Expert Advisory Group, composed of globally recognized experts representing renowned institutions such as ±¬ÁÏÍøESCO and the World Bank among others, advises ±¬ÁÏÍøRWA on its digital transition as well as curriculum related matters more broadly.
Internationally recognized outside evaluations ¨C including a?¨C empirically?demonstrated that ±¬ÁÏÍøRWA¡¯²õ educational outcomes are among the best in the region and at the lowest cost per student. ±¬ÁÏÍøRWA¡¯²õ students in Gaza, the West Bank, and Jordan ¡°scored an average of a quarter of a standard deviation higher in international assessments than public school children, implying an advantage of almost a year of learning.¡±
Regarding the textbooks produced by the Palestinian Authority, ±¬ÁÏÍøRWA¡¯²õ?own stance on these materials closely aligns with the??in the study commissioned by the European Commission and published in 2021.?
The Claim:?A 2019 U.S. Government Accountability Office report allegedly said that ±¬ÁÏÍøRWA has not always implemented measures to address problematic content in school textbooks.?
The Facts:?The 2019 report reaffirmed ±¬ÁÏÍøRWA¡¯²õ unwavering commitment to ±¬ÁÏÍø values, and, where there was need for better implementation, this was done ¨C you can find our statement about this?.?
±¬ÁÏÍøRWA undertakes regular and meticulous review of all textbooks and learning materials used in the schools to ensure their compatibility with ±¬ÁÏÍø values and ±¬ÁÏÍøESCO standards, promoting educational excellence and reinforcing tolerance and human rights. ?
The Claim: Members of a Telegram group of 3,000 ±¬ÁÏÍøRWA teachers allegedly supported violence, including in the 7 October attacks against Israel, and there have been similar cases in the past involving ±¬ÁÏÍøRWA staff.
The Facts: The most recent claims, made by the organization ±¬ÁÏÍø Watch in January 2024 refer to exchanges found on an open Telegram chat that was not set-up, nor authorized, nor managed by ±¬ÁÏÍøRWA. The use of the ±¬ÁÏÍø and ±¬ÁÏÍøRWA logo on this Telegram group has not been authorized.??
Due to the?nature of Telegram, it is impossible to verify the allegation that all members of this group are ±¬ÁÏÍøRWA employees.?The group?seems to be?formed around job seeking, so it is unlikely that its members are all ±¬ÁÏÍøRWA staff (already employed by the Agency).?
Previous?claims by ±¬ÁÏÍø Watch and other organizations about the behavior of individuals have often misidentified as ±¬ÁÏÍøRWA staff the people allegedly involved. For example, in various claims made since 2022, concerning a total of 129 people, more than half turned out not to be ±¬ÁÏÍøRWA personnel.
Of the 30 people named as ±¬ÁÏÍøRWA staff in a report about this Telegram group, only 18 could be?properly reviewed?as the other 12 provided only first names or nicknames. From the 18, it has been confirmed that three do not work for the Agency and six have so far been inconclusive, requiring further review. The remaining nine may be active personnel. These cases have been referred to the ±¬ÁÏÍøRWA investigation department,?in accordance with?the Agency¡¯²õ procedures.?
±¬ÁÏÍøRWA, like all ±¬ÁÏÍø Agencies, has a system in place to investigate allegations and disciplinary action is taken in all substantiated cases.
The Claim:?Rather than being part of the solution, ±¬ÁÏÍøRWA perpetuates the refugee problem, including by reminding Palestine refugees of their history and telling them their home is in Israel.
The Facts:??When the ±¬ÁÏÍø General Assembly created ±¬ÁÏÍøRWA by passing a??in 1949, it did not mandate the Agency to resolve the Israeli-Palestinian conflict nor the Palestine refugee?issue or?find durable solutions for refugees.?
Rather, ±¬ÁÏÍøRWA was set up as temporary organization?to carry out ¡°direct relief and works?programmes¡± for Palestine refugees. In 1952, the ±¬ÁÏÍø General Assembly explicitly tasked ±¬ÁÏÍøRWA to serve any person whose “normal place of residence was Palestine during the period 1 June 1946 to 15 May 1948 and who lost both home and means of livelihood as a result of the 1948 conflict.”?
±¬ÁÏÍøRWA has a humanitarian and development mandate, repeatedly renewed by the ±¬ÁÏÍø General Assembly, to?provide assistance?and protection to Palestine refugees pending a just and lasting solution to their plight. This is done by delivering essential public services, primarily basic education, health care, relief and social services, microcredit, and emergency?assistance, including in situations of armed conflict.
The fact that ±¬ÁÏÍøRWA is still in place 75 years later is not a choice by the Agency but the result of a collective failure by Member States to resolve a political problem.?
Protracted refugee situations are the result of the failure to find political solutions to underlying political crises ¨C sometimes leading refugees to?retain?their status across generations. Meanwhile, the international community has continued to support ±¬ÁÏÍøRWA and recognizes the role it plays in addressing human development issues and the long-term impacts of conflict.?
Palestine refugees do not get special treatment compared to other refugees. Under international law, refugees and their descendants may?retain?their status until a durable solution is found to the situation that made the population into refugees in the first place.?In this sense, Palestine?refugees are no different from other people in protracted refugee situations.?As?stated?by the United Nations, this principle applies to all refugees and both ±¬ÁÏÍøRWA and ±¬ÁÏÍøHCR have recognized descendants as refugees on this basis.
Furthermore, the ±¬ÁÏÍø General Assembly in 1949 adopted a??stating that?¡°refugees wishing to return to their homes and live at peace with their?neighbours?should be permitted to do so at the earliest practicable date, and that compensation should be paid for the property of those choosing not to return and for loss of or damage to property which, under principles of international law or equity, should be made good by the Governments or authorities responsible.¡±
This is not an ±¬ÁÏÍøRWA position, this is a ±¬ÁÏÍø and a Member State position.
In addition, Palestine refugees, like all other refugees globally, have a right to learn about their history, including their?displacement.?±¬ÁÏÍøRWA does not intend to ¨C nor does it have a mandate to ¨C reconcile Israeli and Palestinian narratives.??What ±¬ÁÏÍøRWA teaches in its schools is in line with ±¬ÁÏÍø positions on the conflict.?
The Claim:?Other ±¬ÁÏÍø agencies deliver humanitarian?assistance?in crisis zones across the globe. They would be better placed to do ±¬ÁÏÍøRWA¡¯²õ job.
The Facts:?±¬ÁÏÍøRWA directly manages critical public-like services (schools, health centers, social protection) in its 5 areas of operations, relaying on a staff corps of 30,000 people, most of them Palestine refugees, thus serving their own communities.?±¬ÁÏÍøRWA¡¯²õ established infrastructure and its cost-effectiveness ¨C especially as?the majority of?its staff are part of the ±¬ÁÏÍøRWA Area Staff (national) category, with salaries pegged to public sector comparators) ¨C have?no equivalent elsewhere in the ±¬ÁÏÍø. This means that ±¬ÁÏÍøRWA Area Staff are paid on average between 40% and 70% less than other ±¬ÁÏÍø locally recruited staff,?as the comparators used for their salary scales are the host governments in the countries and areas of operations where ±¬ÁÏÍøRWA works.
In addition, ±¬ÁÏÍøRWA responds to emergency situations, such as in Gaza today, using its staff, community acceptance and knowledge, and their longstanding experience gained over several conflicts and crises. With over 2 million people in dire need of life-saving humanitarian?assistance?in Gaza, no other Agency?is able to?respond at the scale needed at present. ±¬ÁÏÍøRWA has 13,000 staff and over 300 installations in Gaza, far surpassing the capacity of all other humanitarian actors. The ±¬ÁÏÍø Secretary-General has called ±¬ÁÏÍøRWA the backbone of the humanitarian response there. Other ±¬ÁÏÍø Agencies and international NGOs have recognized the irreplaceable role of ±¬ÁÏÍøRWA in Gaza, and?publicly announced?their support for the Agency.
For example, even if another agency supplies vaccines, it is ±¬ÁÏÍøRWA medical staff that get those vaccines into the arms of children at ±¬ÁÏÍøRWA clinics. So, ±¬ÁÏÍøRWA is an essential link in the chain. ±¬ÁÏÍøRWA¡¯²õ main activity is education.??across its five areas of operations, there is no easy substitute, not even at government level, for ±¬ÁÏÍøRWA¡¯²õ?work.
It was hoped that ±¬ÁÏÍøRWA local staff) would be folded into Palestinian public institutions once a political solution was reached. This is why also their salary scales are aligned to those entities in the public services where they work.?
Other ±¬ÁÏÍø agencies have around 220 staff combined between?international?and national, and they do not have the same public service roles.?
The Claim:?±¬ÁÏÍøHCR is mandated to resettle refugees and solve refugee issues. It could take over ±¬ÁÏÍøRWA¡¯²õ job.
The Facts:?±¬ÁÏÍø General Assembly established ±¬ÁÏÍøRWA in 1949 and ±¬ÁÏÍøHCR in 1950, providing them each with distinct mandates to?assist?and protect refugees.?These decisions are enshrined in the ±¬ÁÏÍø General Assembly??that created ±¬ÁÏÍøRWA in 1949 and has been renewed ever since,?the?, which was also adopted by the ±¬ÁÏÍø General Assembly, and the?,?which is an international treaty.?Neither ±¬ÁÏÍøRWA nor ±¬ÁÏÍøHCR can unilaterally change their mandates
±¬ÁÏÍøRWA and ±¬ÁÏÍøHCR have very distinct functions. ±¬ÁÏÍøRWA is a direct service provider. At the core of these services are education and health. ±¬ÁÏÍøRWA provides public-like services.??±¬ÁÏÍøHCR does not have a mandate over Palestine refugees within the ±¬ÁÏÍøRWA areas of operations.?However, in certain circumstances, ±¬ÁÏÍøHCR has a mandate?regarding?Palestine refugees when they are outside the areas where ±¬ÁÏÍøRWA operates.
Unlike ±¬ÁÏÍøHCR, ±¬ÁÏÍøRWA does not have a mandate to resettle Palestine refugees and has no authority to seek lasting durable solutions for refugees. ±¬ÁÏÍøRWA is mandated by the ±¬ÁÏÍø General Assembly to provide services to Palestine refugees in five fields of operation:?Lebanon, Jordan, Syria, the West Bank and East Jerusalem, and Gaza. And it is mandated to do so?pending a just and lasting solution to their plight. Palestine refugees within ±¬ÁÏÍøRWA¡¯²õ fields of operations are specifically excluded from the mandate of ±¬ÁÏÍøHCR, which has a resettlement mandate. However, according to ±¬ÁÏÍøHCR,??actually get?it each year. ?
It is worth noting that the protracted situation in which Palestine refugees live is not unique. Resettlement requires the consent not only of refugees but also of the receiving state.??estimated that 78 per cent of all?16 million refugees?under its mandate were in protracted refugee situations in 2022. Of the?29.4 million refugees?under ±¬ÁÏÍøHCR protection that year, only about 1.15 per cent (339,300) were repatriated?to their country of origin. Less than half a per cent (114,300) were resettled in a third country or naturalized as citizens in their country of asylum (50,800). The vast majority remained refugees, pending a solution to their plight.
The Claim:?Donor money would be better spent supporting governments in the region to?assist?Palestine refugees, rather than doing so via ±¬ÁÏÍøRWA.
The Facts:?±¬ÁÏÍøRWA¡¯²õ mandate was first set out by the ±¬ÁÏÍø General Assembly in?. ±¬ÁÏÍø Member States decide where and how ±¬ÁÏÍøRWA should?operate.?
During regular reviews of its mandate, ±¬ÁÏÍø Member States have continued to task ±¬ÁÏÍøRWA to?provide?support to Palestine refugees throughout its five fields of operation: Lebanon, Jordan, Syria, the West Bank and East Jerusalem, and Gaza. It is tasked with doing so pending a just and lasting solution to the plight of Palestine refugees.
In addition, ±¬ÁÏÍøRWA runs essential public services for Palestine refugees, such as schools and clinics. It does this with some 30,000 personnel, most of whom are Palestinian, and whose pay scale is aligned to that of the local civil services where they work. The reason for this is that?it is hoped that they will transition into Palestinian public institutions once a political solution is reached.?
While some Palestine refugees have citizenship in their host countries, many do not, and lack legal status thus depending on ±¬ÁÏÍøRWA for access to basic services and?assistance.?
The Claim:?±¬ÁÏÍøRWA does not take reports against it seriously.
The Facts:?±¬ÁÏÍøRWA has zero tolerance for hate speech, discrimination, or incitement to violence as well as any action that could be viewed as taking sides in conflict. Adherence to ±¬ÁÏÍø values and upholding humanitarian principles, including neutrality,?represents?a fundamental pillar of ±¬ÁÏÍøRWA’s value system and is critical for the Agency to be able to?operate?on the ground. The Agency systematically reviews all allegations of misconduct, including breaching ±¬ÁÏÍø values and humanitarian principles and launches investigations into any credible allegation, applying disciplinary measures where misconduct has been?established?up to and including separation.??
Please refer to the ¡®Background¡¯ section above for details of the very swift steps taken by ±¬ÁÏÍøRWA concerning the allegations that 12 of its staff members were involved in the 7 October attacks on Israel.
ENDs-
Document Sources: United Nations Relief and Works Agency for Palestine Refugees in the Near East (±¬ÁÏÍøRWA)
Subject: Armed conflict, Assistance, Gaza Strip, Human rights and international humanitarian law, Humanitarian relief, Refugees and displaced persons, Terrorism, ±¬ÁÏÍøRWA
Publication Date: 26/02/2024
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